Shipping & Returns
We ship all products using USPS with Delivery Confirmation. Due to the custom nature of our products, processing for in-stock items can take around 2-3 weeks, and up to 4-6 weeks for custom and international orders (international orders ship in the 2-3 week window, but may be held for several weeks in customs). Allow extra time during the holidays.
Friday & River is not responsible for return shipping on items that are being exchanged for a similar product, size, etc. The customer is responsible for any shipping charges associated with exchanges or returns for store credit.
International Orders: We ship via USPS Priority Flat Rate. Friday & River is not responsible for VAT, local taxes or customs charges. Our international packages are not trackable, therefore we cannot except responsibility for packages lost in transit.
Shipping rates are based on order amount
$0-$198: $5.00 Flat Rate
$199 and up: Free
$350 and up: Free
International (excluding Canada)
Flat Rate: $30.00
We make each of our products with the utmost care and craftsmanship just for you, and the most important thing to us is that you are happy with your purchase. If you are not completely happy with your purchase you can return it to us within 14 days of receiving the item.
Returned items must be in new unused condition, with the original packaging and tags attached. Returns must be sent with tracking information, and the customer is responsible for all shipping fees associated with the return. The customer is responsible for the package until it arrives at Friday & River.
*Due to custom sizing, belts are not eligible for return or exchange.
*Custom items, such as monogrammed items, are not eligible for return or exchange.
ALL SALES FINAL ON SALE ITEMS
Friday & River
3298 Governor Dr., #22406
San Diego, California US 92192
Please send tracking info and reason for return to firstname.lastname@example.org